PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, schedules, teams, and on-call data via OAuth2.

Capabilities

Incident management — retrieve individual incidents, list with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to specific users.
Activity & audit — list log entries (activity feed) covering triggers, acknowledgments, escalations, and resolutions across the account.
On-call & scheduling — list on-call entries, schedules, and escalation policies (individually or in bulk).
Teams, users & services — list and get teams (with members and linked resources), list/get services, list/search users by name or email, and fetch the authenticated user's own profile.
Identity — Whoami returns the current user's PagerDuty profile including contact and notification rule summaries.

OAuth

This toolkit uses OAuth2 via the Arcade PagerDuty auth provider. See the PagerDuty provider docs for setup instructions, required scopes, and configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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